Urban Tree Service is fully accredited by the Tree Care Industry Association (TCIA), America’s oldest and most respected tree care trade association. We also employ a staff of ISA Certified Arborists.

Why choose a TCIA accredited tree care company? Accreditation follows a rigorous application process that is built on a threefold foundation of ethics, quality and consumer confidence. It pre-qualifies companies to safeguard consumers in audit areas such as:

  •  Consumer Satisfaction
  •  Best Business Practices
  •  Ethical Business Conduct
  •  Employee Training
  •  Safety
  •  Quality
  •  Compliance with Industry Standards
  •  Arborist Certification
  •  Insurance Coverage
  •  Work Estimates & Specifications

What Safeguards Are Built into TCIA Accreditation? Companies accredited by TCIA are required to provide documented proof in many areas that protect consumers. Even tree care sales personnel must be trained to a level of technical proficiency equivalent to TCIA’s Tree Care Specialist credential. This training includes tree biology, pruning standards, transplanting, tree disease and injury diagnosis, construction injury prevention, safety, soil science, and disease and pest control. When you hire an Accredited tree care company, you can rest assured that TCIA has checked for proper insurance, applicable business and pesticide licenses, and customer service that is reliable and ethical.

What Is TCIA Accreditation? TCIA Accreditation is a voluntary compliance program administered by the Tree Care Industry Association –. The TCIA Accreditation program is similar to an ISO 9001-type quality compliance program but tailored specifically for tree care companies that meet stringent criteria. It’s hard to imagine a world without the cool comfort of shade trees, without the gentle sound of wind blowing through the leaves on a summer day, without grand, healthy trees for your clients, employees and the community to enjoy. Accredited tree care companies employ staff trained in tree biology and the proper methods used to keep trees and shrubs healthy. They can identify diseases and pests that threaten the well-being of trees and shrubs. Accredited tree care companies also help protect people and assets from injury or property damage caused by trees with defects, such as cracked limbs and trunks, decayed limbs and trunks, and damaged root systems. Sometimes these defects are hidden inside the trunk, root system or high in the crown. It takes a trained expert to recognize all the possible health issues and hazards.

ISA Certified ArboristWhat does it mean to be an ISA Certified Arborist? To earn an ISA Certified Arborist designation, a person must be trained and knowledgeable in all aspects of arboriculture. ISA Certified Arborists must also adhere to the strict Code of Ethics that strengthens the credibility and reliability of the profession. The program is accredited by the American National Standards Institute, meeting and exceeding ISO 17024.

What’s the Difference Between Certification and Accreditation? Arborist certification is a process by which individual practitioners are tested to demonstrate a certain standard of tree care knowledge. Professional certification is a voluntary process that recognizes an individual who has met specific qualifications. It is important to remember that certification only sets a threshold of required knowledge, not the ceiling, and that professionals can practice tree care without being certified. Some states require licensing of arborists, which is not the same as certification and is not voluntary. TCIA Accreditation checks to see that businesses in these states hold the proper licenses. TCIA Accreditation is also a voluntary process, but it evaluates entire businesses to ensure that all employees that work on your property meet professional practices and standards. While certification attests to the fact that an individual practitioner has an acceptable level of skill or proficiency, only the process of accreditation looks at the overall manner in which a company conducts business.

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